14 Apr 2020

Click and Collect – Managing an Ecommerce Store

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The current lock-down is proving a huge challenge to all aspects of normal life. If you’re a shop trying to sell essential goods what can you do to fulfill orders while keeping your customers and staff safe?

Flint and Oak based near Westerham in Kent wanted to continue to offer a range of essential food boxes from their award winning farm shop and delicatessen but with the current regulations needed a way for customers to collect their orders while maintaining social distancing rules.

The first task was to create a beautiful and easy to use ecommerce website to display their products. The selection boxes needed the flexibility to feature a number of options from the most basic essentials along with some appreciated tasty luxuries.

They then needed a checkout system that allowed the customer to select a date and time for a collection slot. This had to take into account processing time to prepare the order and be limited in number so there are never more people on site than necessary.

Combining all these in a very short time period was a real challenge but a really interesting project. In these challenging times all businesses need a flexible approach to be able to keep trading where possible while keeping everyone safe. If you would like to discuss creating a similar click and collect system for your shop or business please contact SEO Sauce today.